All employees are provided a ProRank email. That email can be accessed online via the ProRank Webmail webpage (link below), and/or it can be accessed via any client application. The manual settings to set up your mail client or desktop application (MS Outlook, etc) are also below.
MANUAL EMAIL SETTINGS
Link to Access: https://webmail.prorankllc.com
Freedom Voice is a web-based cloud phone application used for communication. This service provides the 800 number for ProRank. We receive inbound calls via the 800 number and those calls are rerouted to assigned phone numbers for specific employees. The mobile application can also be downloaded (link below) in order to make outbound calls via the mobile app as the ProRank 800 (ProRank will show on Caller ID).
Access ProRank phone and voicemail:
You may access this service directly from your web browser. You may login and edit mailbox settings and check mail. If necessary, you should have been provided a ProRank extension with the setup of your employee accounts. If you have any questions regarding Freedom Voice or your ProRank telephone extension, contact us at email@example.com.
Slack is a web-based application used for communication with individuals and other systems. Slack is used to chat, share files and links, and connect to other applications. Slack is divided up into Workspaces (separated by company or subsidiary) and then by channels (topics and clients).
ProRank has multiple Workspaces:
You may access these workspaces directly from your web browser by clicking the links above. However, we recommend that you download the Slack desktop application and use that as your primary method to use Slack from your desktop. Once you download the application, you will need to add the appropriate workspace(s) above to your interface. You should be invited to the appropriate workspaces upon setup of your employee accounts. If you have any questions regarding Slack-ProRank Workspaces, contact us at firstname.lastname@example.org.
TSheets is the primary system used to log and record employee hours and workforce activity. All staff will have a separate login and will be expected to clock in for every ProRank activity performed. IT IS IMPORTANT TO NOTE THAT ONLY TIME ENTERED INTO THIS SYSTEM WILL BE PAID.
You should have been sent your credentials and invited to the the TSheets platform upon setup of your employee email & accounts. If you have any questions or if you require assistance with accessing TSheets, please contact us at email@example.com.
Zoho is the primary system used to collect and house the data from integrated systems as well as input from daily operations and management of the company.
You should have been sent your credentials and invited to the the Zoho platform upon setup of your employee email & accounts. If you have any questions or if you require assistance with accessing Zoho, please contact us at firstname.lastname@example.org.